Effective Date: January 1, 2024
Welcome to ArtVistaa. These Terms & Conditions ("Terms") govern your use of our website and services, and are designed to comply with Google Ads policies, Google Business policies, and all applicable laws.
1. Acceptance of Terms
By accessing, browsing, or using the ArtVistaa website ("Website"), creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and ArtVistaa ("we," "us," or "our").
If you do not agree to these Terms, please discontinue use of our Website immediately. These Terms apply to all visitors, users, customers, and others who access or use our services.
2. Eligibility and Account Requirements
You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our Website, you represent and warrant that:
- You are legally capable of entering into binding contracts
- All information you provide is accurate, current, and complete
- You will maintain the accuracy of your account information
- You are not prohibited from using our services under applicable law
Minors may use our services only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.
3. Products and Services Description
ArtVistaa specializes in modern abstract paintings and contemporary home décor art. Our products include:
- Original abstract paintings on canvas
- Limited edition prints and reproductions
- Custom artwork commissions (when available)
- Home décor accessories related to art display
All product descriptions, specifications, images, prices, and availability are subject to change without prior notice. We strive for accuracy but cannot guarantee that product colors will appear exactly as shown due to monitor variations and lighting conditions.
We reserve the right to limit purchase quantities, discontinue products, and refuse service to any customer at our sole discretion, particularly in cases of suspected fraud or policy violations.
4. Pricing and Payment Terms
Pricing Policy
All prices are listed in U.S. Dollars (USD) and include applicable state and local taxes where required by law. Shipping costs, handling fees, and any applicable customs duties or international taxes are additional and will be calculated at checkout.
Prices may change at any time without notice. The price charged will be the price displayed at the time of purchase completion.
Payment Methods
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal and other secure digital payment platforms
- Bank transfers for large orders (by arrangement)
Payment is required in full at the time of order placement. We use secure, encrypted payment processing and do not store credit card information on our servers.
5. Order Processing and Confirmation
Orders are subject to acceptance and product availability. Order confirmation does not guarantee acceptance. We reserve the right to:
- Reject any order for any reason
- Limit or cancel quantities purchased per person or household
- Discontinue any product at any time
- Refuse service to customers who violate our policies
You will receive email confirmations for order placement, payment processing, shipping, and delivery. Processing time is typically 1-3 business days before shipment.
6. Shipping, Delivery, and Risk of Loss
Shipping Areas
We currently ship to addresses within the United States, including Alaska and Hawaii. International shipping may be available for select items by special arrangement.
Shipping Methods and Costs
Shipping costs and delivery timeframes vary based on:
- Destination location and shipping method selected
- Package size, weight, and special handling requirements
- Carrier availability and seasonal demand
All artwork is professionally packaged with protective materials to ensure safe delivery. Large items may require special handling or freight shipping.
Delivery and Risk of Loss
Title and risk of loss pass to you upon delivery to the shipping carrier. We are not responsible for delays, damage, or loss caused by shipping carriers, but we will assist in filing claims when appropriate.
7. Returns, Exchanges, and Refunds Policy
30-Day Return Policy
We offer a 30-day return policy from the date of delivery for items that are:
- Unused and in original condition
- In original packaging with all accessories
- Not custom-made or personalized items
- Not damaged due to normal wear or customer mishandling
Return Process
To initiate a return:
- Contact customer service at support@artvistaa.shop within 30 days
- Obtain a Return Merchandise Authorization (RMA) number
- Package items securely with original packaging materials
- Ship using a trackable method with insurance
Return shipping costs are the responsibility of the customer unless the item was defective, damaged in transit, or incorrectly shipped by us.
Refund Processing
Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item. Original shipping costs are non-refundable unless the return is due to our error.
8. Intellectual Property Rights
Our Intellectual Property
All content on this Website, including but not limited to:
- Artwork images and designs
- Text, graphics, logos, and photographs
- Website design and layout
- Software and underlying code
- Trademarks and service marks
is owned by ArtVistaa or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
Permitted Use
You may view, download, and print Website content solely for personal, non-commercial use. Any other use requires our prior written consent.
9. User Conduct and Prohibited Activities
By using our Website, you agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, threatening, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Use automated tools to access or collect data from our Website
- Interfere with or disrupt our services or servers
- Impersonate others or provide false information
- Engage in fraudulent activities or money laundering
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.
We comply with applicable privacy laws, including GDPR, CCPA, and other relevant data protection regulations.
11. Disclaimers and Warranties
Product Warranties
We warrant that our products are free from material defects in workmanship under normal use for a period of 30 days from delivery. This warranty does not cover:
- Damage from misuse, accident, or normal wear and tear
- Damage from improper installation or handling
- Color variations due to lighting or display differences
- Subjective preferences regarding artistic style or appearance
Website and Service Disclaimers
Our Website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
12. Limitation of Liability
To the maximum extent permitted by applicable law, ArtVistaa, its officers, directors, employees, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption or downtime
- Personal injury or property damage (except as required by law)
- Emotional distress or reputational harm
Our total liability for any claim arising from or related to these Terms or our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless ArtVistaa and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from or related to:
- Your use of our Website or services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or transmit through our Website
14. Google Ads and Business Policy Compliance
ArtVistaa is committed to maintaining compliance with Google Ads policies and Google Business policies, including:
- Accurate representation of products and services
- Transparent pricing and business practices
- Appropriate content standards and user safety measures
- Privacy and data protection compliance
- Respect for intellectual property rights
- Prohibition of misleading or deceptive practices
We regularly review and update our practices to ensure ongoing compliance with these policies.
15. Dispute Resolution and Governing Law
Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.
Dispute Resolution Process
Before filing any legal action, we encourage you to contact us directly to resolve disputes amicably. Most concerns can be resolved quickly through direct communication.
Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Virginia, and you consent to the jurisdiction of such courts.
16. Force Majeure
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor strikes, government actions, or supply chain disruptions.
17. Severability and Entire Agreement
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remainder of these Terms will otherwise remain in full force and effect.
These Terms, together with our Privacy Policy and any other legal notices published on our Website, constitute the entire agreement between you and ArtVistaa regarding your use of our services.
18. Modifications and Updates
We reserve the right to modify these Terms at any time at our sole discretion. Material changes will be communicated through:
- Prominent notice on our Website homepage
- Email notification to registered customers
- Updated effective date at the top of these Terms
Your continued use of our services after any changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you should discontinue use of our services.
19. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe:
- Violates these Terms or our policies
- Is harmful to other users or our business interests
- Involves fraudulent or illegal activity
- Subjects us to liability or regulatory action
Upon termination, your right to use our services will cease immediately, but these Terms will remain in effect for applicable provisions.
20. Contact Information and Customer Service
For questions, concerns, or issues regarding these Terms & Conditions, our products, or services, please contact us:
ArtVistaa Customer Service
Email: support@artvistaa.shop
Phone: (703) 533-8500
Address: 6272 Arlington Blvd, Falls Church, Virginia 22044
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST
Response Time: We strive to respond to all inquiries within 24 hours
Compliance Statement
These Terms & Conditions are designed to comply with Google Ads policies, Google Business policies, consumer protection laws, e-commerce regulations, and other applicable legal requirements. We are committed to maintaining transparent, fair, and legally compliant business practices in all aspects of our operations.